Aevria – Privacy Policy

Last Updated: September 3, 2026

At Aevria, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a purchase, communicate with us, subscribe to marketing communications, or otherwise interact with Aevria.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Aevria, we may collect the following categories of information.

Personal Information

When you place an order, create an account, contact customer support, subscribe to communications, or otherwise interact with us, we may collect information such as:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Order information

• Account information

• Customer support communications

Payment Information

When you make a purchase, payment information may be collected and processed by our third-party payment providers.

This may include information such as:

• Credit or debit card information

• Billing information

• Payment method

• Transaction details

Aevria generally does not directly store complete credit or debit card numbers. Payment information is handled through secure third-party payment processors.

Order and Transaction Information

We may collect information regarding your purchases and interactions with our store, including:

• Products purchased

• Order value

• Discounts used

• Shipping method

• Returns and refunds

• Order history

• Transaction status

Device and Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Referring website

• Time spent on pages

• Links clicked

• Approximate geographic location

• Website interactions

We may collect this information using cookies, pixels, analytics tools, log files, and similar technologies.

2. How We Use Your Information

We may use personal information for purposes including:

• Processing and fulfilling orders

• Processing payments

• Providing shipping and tracking information

• Communicating about your order

• Providing customer support

• Processing returns, refunds, and replacements

• Preventing fraud and unauthorized transactions

• Protecting our website and customers

• Improving our products and services

• Improving the performance and usability of our website

• Personalizing your shopping experience

• Analyzing customer behavior and website performance

• Measuring advertising performance

• Showing relevant advertising

• Sending promotional emails or messages when permitted

• Managing promotions, discounts, or loyalty programs

• Complying with legal and regulatory obligations

• Enforcing our policies and Terms of Service

3. Marketing Communications

If you choose to subscribe to our marketing communications, we may send you information regarding:

• New products

• Promotions

• Discounts

• Special offers

• Product updates

• Aevria news

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails.

Where SMS or text-message marketing is offered, you may also follow the opt-out instructions provided within those messages.

Opting out of promotional communications does not prevent us from sending necessary transactional communications regarding your orders, payments, shipping, account, or customer service requests.

4. Cookies and Tracking Technologies

Aevria and our service providers may use cookies, pixels, tags, and similar technologies to operate and improve our website.

These technologies may be used to:

• Remember your preferences

• Maintain your shopping cart

• Keep you signed into your account

• Understand how visitors use our website

• Measure website performance

• Analyze traffic

• Prevent fraud

• Measure advertising effectiveness

• Deliver or personalize advertising

Some cookies are necessary for the website to function, while others may be used for analytics, personalization, or advertising.

You may be able to manage or disable cookies through your browser settings or through any cookie preference tools made available on our website.

Please note that disabling certain cookies may affect the functionality of the website.

5. Advertising and Analytics

We may work with third-party advertising and analytics providers to understand how customers interact with Aevria and to measure or improve our marketing.

These providers may collect information about your device, browsing behavior, website interactions, purchases, or other activity through cookies, pixels, or similar technologies.

This information may be used to:

• Measure advertising performance

• Understand customer behavior

• Build audiences

• Deliver advertisements that may be more relevant to you

• Improve our marketing campaigns

Depending on applicable privacy law, certain advertising-related disclosures may be considered a "sale," "sharing," or use of personal information for targeted advertising even when no money is exchanged for your personal information.

Where required by law, we will provide applicable rights or methods to opt out of these activities.

6. How We Share Information

We may share personal information with service providers and business partners that help us operate Aevria.

These may include:

• Ecommerce platform providers

• Payment processors

• Shipping carriers

• Fulfillment providers

• Warehousing partners

• Customer support providers

• Email and SMS providers

• Analytics providers

• Advertising platforms

• Fraud prevention providers

• Website hosting and technology providers

• Professional advisers such as accountants, attorneys, or consultants

These providers may access information only as necessary to perform services for us or as otherwise permitted by applicable law.

We may also disclose information where necessary to comply with legal obligations, enforce our agreements, protect our rights, investigate suspected fraud, or protect the safety of Aevria, our customers, or others.

7. Sale of Personal Information

Aevria does not sell your personal information for money.

However, as described above, we may use advertising, analytics, and marketing technologies that involve sharing certain identifiers or activity information with third-party platforms.

Under some privacy laws, these activities may be legally defined as the "sale" or "sharing" of personal information or as targeted advertising.

Where applicable, customers may have the right to opt out of these activities.

8. Third-Party Services

Our website may use or contain links to third-party websites, applications, payment providers, social media platforms, or other services.

When you interact with a third-party service, its own privacy policy and terms may apply.

Aevria is not responsible for the privacy, security, or data-handling practices of independent third parties.

We encourage you to review the privacy policies of services you choose to use.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from:

• Unauthorized access

• Loss

• Misuse

• Alteration

• Disclosure

• Destruction

However, no website, internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.

While we take reasonable measures to protect personal information, we cannot guarantee absolute security.

10. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Provide our products and services

• Maintain customer and order records

• Process returns or refunds

• Resolve disputes

• Prevent fraud

• Meet accounting and tax requirements

• Comply with legal obligations

• Enforce our agreements and policies

The length of time information is retained may vary depending on the type of information and the reason it was collected.

11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request information regarding how your information is used or disclosed

• Obtain a copy of certain personal information

• Opt out of certain targeted advertising

• Opt out of certain sales or sharing of personal information

• Withdraw consent where processing is based on consent

• Appeal certain privacy-related decisions where applicable

These rights vary by jurisdiction and may be subject to legal exceptions.

To submit a privacy request, contact:

support@aevria.com

We may need to verify your identity before fulfilling certain requests.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

12. California Privacy Rights

Residents of California may have additional rights under applicable California privacy laws.

Depending on the circumstances, these rights may include:

• The right to know what categories of personal information we collect

• The right to know the purposes for which information is used

• The right to know the categories of third parties to whom information is disclosed

• The right to request access to personal information

• The right to request correction

• The right to request deletion

• The right to opt out of certain sales or sharing of personal information

• The right to limit certain uses of sensitive personal information where applicable

• The right to non-discrimination for exercising privacy rights

To exercise an applicable privacy right, contact support@aevria.com or use any privacy preference mechanism made available on our website.

13. International Customers

If you access our website from outside the United States, your personal information may be processed or stored in countries other than the country in which you live.

Data protection laws in those countries may differ from those in your jurisdiction.

Where required, we take reasonable steps to handle international transfers in accordance with applicable privacy laws.

14. Children's Privacy

Aevria is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you are a parent or legal guardian and believe a child has provided personal information to us without appropriate authorization, please contact:

support@aevria.com

If we determine that we have knowingly collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.

15. Fraud Prevention and Security

We may use personal, transaction, device, and payment-related information to detect, investigate, and prevent:

• Fraudulent orders

• Unauthorized transactions

• Payment abuse

• Account misuse

• Chargeback fraud

• Security threats

• Other unlawful activity

Information may be shared with payment processors, fraud prevention providers, financial institutions, or appropriate authorities when reasonably necessary for these purposes.

16. Business Transfers

If Aevria is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction where permitted by law.

Any successor entity may continue to process personal information in accordance with applicable privacy requirements.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our business practices

• Our technology

• Our products or services

• Legal or regulatory requirements

When changes are made, the updated policy will be posted on this page and the Last Updated date will be revised.

We encourage you to periodically review this Privacy Policy to stay informed about how we handle personal information.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how Aevria handles your personal information, please contact us at:

Email: support@aevria.com

Please provide enough information for us to understand and respond to your request.

Thank you for trusting Aevria with your information.

The Aevria Team